Why Employees Leave Managers, not Companies (and what to do about it)

First One on One Meetings with an Employee

Remember the classic book on relationships, Men Are From Mars, Women Are From Venus? Might it be time to write a similar volume about managers and employees? Managers are from…Mars? Consider this: 53% of employees believe “inadequate staffing” is the major driver of stress at work, but only 15% of managers believe that. Meanwhile, 33% […]

Read More

The 9 Worst Pieces of Advice for 1:1s (and what to do instead)

1:1s are great only if you follow the right advice

1:1s are an essential habit for high performing teams.  Many great leaders and companies swear by them. However, just because you’re meeting with your team 1:1 does not guarantee great results. You have to make the most of the time, and avoid the many pitfalls you can fall into in them. Not all advice is […]

Read More

7 John Wooden Quotes on Leadership to Make You a Better Manager

John Wooden is one of the greatest coaches of all time. He led his UCLA men’s basketball team to a stunning 10 NCAA Championships in 12 years. Over the years, he’s shared his leadership lessons in a variety of books, including one I recently read: Wooden: A Lifetime of Observations and Reflections On and Off […]

Read More

The most important skill you’re not interviewing for (and how to look for it)

Grit is something Will Smith knows a lot about

What’s the most important thing to look for when interviewing a candidate: Prior roles? Skills and qualifications? Reputation and past experience? What if there was another skill that was more likely to predict someone’s success, whether in the workplace, school, or any challenging environment? There is one such skill: Grit. Grit: The key to your […]

Read More

The two words leaders should fear most that cause employee disengagement

learned helplessness employee engagement shocked dogs teach us an important lesson

Learned helplessness. What comes to mind when you hear that phrase? Probably nothing good. The phrase comes from studies by psychology researcher Martin Seligman. His studies showed that animals (including humans) were susceptible to giving up all hope when put in an environment where negative outcomes were beyond their control. Electric shocks and losing hope. […]

Read More

To be a Good Manager, Always Start with Yourself

John C Maxwell knows you need to embrace failing

There are many skills and concepts to master to be a good manager. Management is a career change, not just a promotion, after all.  It takes years to master many of them. However, there is one skill, one approach, that is the best place to start: Self-awareness. To be a Good Manager, Always Start with […]

Read More

5 Questions to ask an interviewer to ensure you work for a good manager

questions to ask an interviewer - john wooden knows what a great leader does

“Ugh…I should have never taken this job.” No one wants that feeling, but it happens all too often. You had high hopes when you interviewed and then accepted your job, but now it’s proving to be miserable. When you take a job, you’re unfortunately locked in. While the company can generally fire or lay you […]

Read More

Case Study: How IT Assurance Invests in Preventative Management

“An ounce of prevention is worth a pound of cure.” Zac Cramer is the CEO of IT Assurance, a Portland, Oregon based IT consultancy. His managers had a system for managing their teams performance and growth, but he lacked a way to measure the ongoing effectiveness of his managers. The Problem: Measuring the effectiveness of […]

Read More