The 4 Letter Word All Managers Should Avoid

by Jason Evanish, CEO Get Lighthouse, Inc.

We all know that there are a collection of 4 letter words you shouldn’t use in polite conversation, which except in the most gruff environments, you especially wouldn’t use at work.

Today, I want to talk about another 4 letter word all managers should avoid. It’s one you hear all the time, and may have even used yourself. Yet, despite pop culture often glorifying it, it’s not good, which is why today I’m talking about it.

The word: BOSS.

4 Letter Word Managers Should Avoid

In this episode, we explain the important differences between being a boss and a leader. We also teach you how to overcome the challenges of stopping being a boss and becoming a leader your time wants to follow. 

Listen to our episode on that 4 letter word all managers should avoid:

Show Notes and Key Actions for You to Take:

  • To stop being a boss, and become a great, servant leader
    1.  Admit it. Tell your team you want to pay more attention to their needs and be more empowering. Admit you’ve been bossy.
    2. Listen. Let your team vent. They’re likely frustrated with you in a variety of ways.
    3. Shields down. Some of it will hurt. Try not to be too defensive. Ask for examples so you can develop more empathy from them. 
    4. Take action. Whatever they tell you, look for ways to make them feel heard. Something small and incremental right away is better than a big gesture that takes a long time. 
    5. Stay committed. It will not happen over night. You have to keep working at it and over time your team will believe in you more. 
    6. Focus on buy in. Bosses make a lot of decisions on their own. To change, start soliciting your team’s feedback, and incorporate what you can. 
    7. Keep listening. It’s a never ending journey to empower and involve your team. And chance takes time for you to fully embrace and for your team to believe. 

Links for Further Reading and Learning:

Jason Evanish

Jason Evanish

As the founder and CEO of Get Lighthouse, Inc, Jason and the Lighthouse team have helped managers grow their leadership skills in dozens of countries around the world. They’ve worked with a variety of companies from non-profits to high growth startups, and government organizations to well known, publicly traded companies. Jason has also been featured in publications including NPR, the Wall Street Journal, and Fast Company.

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