{"id":11136,"date":"2016-02-07T00:00:14","date_gmt":"2016-02-07T08:00:14","guid":{"rendered":"https:\/\/getlighthouse.com\/blog\/?p=11136"},"modified":"2022-06-06T12:04:35","modified_gmt":"2022-06-06T12:04:35","slug":"management-debt-mindset","status":"publish","type":"post","link":"https:\/\/getlighthouse.com\/blog\/management-debt-mindset\/","title":{"rendered":"Do you have the management debt mindset?"},"content":{"rendered":"<p>Once your team or your company grows to have even a little complexity, you'll notice problems begin to emerge. Often, they start out innocent. A small disagreement here, some unnecessary inefficiency there.<\/p>\n<p>Over time, every problem either becomes bigger, or is addressed. Ignoring it only puts off dealing with it until later, when it's more costly.<\/p>\n<p>Sometimes, putting it off makes sense; you only have so many hours in the day, and you will never get anything done if you're chasing down every little issue.<\/p>\n<p>However, left unchecked, many problems can spiral out of control and become costly management debt:<\/p>\n<ul>\n<li><strong>A Team Divided:<\/strong> A few conflicts in team meetings can become team members that hate each other and a team that takes sides.<\/li>\n<li><strong>Painful Inefficiency:<\/strong> An inconvenience in your process when you're 2 people, can become a nightmare bottleneck when you have 8 people.<\/li>\n<li><strong>Costly Incompetence:<\/strong> A poor hire will do worse and worse things until they absolutely must be fired, but at great cost to your team or customers.<\/li>\n<li><strong>Losing a Star:<\/strong> A once star team member that starts feeling bored will slowly go from motivated, to disengaged, to leaving for another job with new challenges.<\/li>\n<li><strong>Burnout:<\/strong> An overworked employee will at first push through and be okay, but will eventually physically succumb to burnout.<\/li>\n<\/ul>\n<p>If you've ever experienced any of those issues, you know there were warning signs along the way that were missed or ignored. Waiting proved quite expensive.<\/p>\n<h2>The Management Debt Mindset<\/h2>\n<p>Every decision you make has consequences. Taking shortcuts, or not looking for unintended consequences of even good decisions can be costly. You have to be vigilant.<\/p>\n<p>The Management Debt mindset is about recognizing that these occur, and as a leader you must embrace the never ending buildup of them.<\/p>\n<h3>Problems do not always come to you.<\/h3>\n<p>Making matters worse, these problems are not always readily apparent to you. Andy Grove describes this as a black box in <a href=\"http:\/\/www.amazon.com\/gp\/product\/0679762884\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=390957&amp;creativeASIN=0679762884&amp;linkCode=as2&amp;tag=greenconne-20&amp;linkId=WQ5HD4GJKXG7G3G4\" rel=\"nofollow noopener\" target=\"_blank\">High Output Management<\/a>; you can't see everything everyone on your team experiences.<\/p>\n<p>Knowing this, you need to have a mindset that you're always looking for management debt and doing something about it; you have to address the issues that matter <em>before <\/em>they become big problems that put you in fire fighting, <a href=\"https:\/\/getlighthouse.com\/blog\/break-vicious-cycle-reactive-management\/\" target=\"_blank\" rel=\"noopener\">reactive management<\/a> mode.<\/p>\n<h3><strong>Work hard to uncover them.<\/strong><\/h3>\n<p>Pixar Studios has produced a ridiculous run of <a href=\"https:\/\/en.wikipedia.org\/wiki\/List_of_Pixar_films#Box_office_performance\" target=\"_blank\" rel=\"noopener\">hit movies<\/a> over the past two decades. Eleven of sixteen films have had a <a href=\"https:\/\/en.wikipedia.org\/wiki\/List_of_Pixar_films#Critical_and_public_reception\" target=\"_blank\" rel=\"noopener\">cumulative critic score<\/a> of over 90% on Rotten Tomatoes and they've grossed <a href=\"https:\/\/en.wikipedia.org\/wiki\/List_of_Pixar_films#Box_office_performance\" target=\"_blank\" rel=\"noopener\">over $10 billion<\/a> combined worldwide. This is no accident.<\/p>\n<p>Ed Catmull is the cofounder and President of Pixar. After making his lifelong dream of a feature-length computer animated film a reality, he was looking for his next challenge . Making Pixar a great place to work became that goal.<\/p>\n<p>In 2014, Catmull wrote <a href=\"http:\/\/www.amazon.com\/gp\/product\/0812993012\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=390957&amp;creativeASIN=0812993012&amp;linkCode=as2&amp;tag=greenconne-20&amp;linkId=RSPCOSLAFKTMZSH5\" rel=\"nofollow noopener\" target=\"_blank\">Creativity, Inc<\/a> to share his lessons in building and maintaining Pixar's culture throughout their years of success (and many challenges the world didn't know about). This book is a must read for any leader that cares about culture.<\/p>\n<p>In the book, Catmull describes their approach that perfectly captures the Management Debt mindset:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/getlighthouse.com\/blog\/wp-content\/uploads\/2016\/02\/Ed-Catmull-seek-problems-and-fix-them-get-lighthouse-blog.png\" alt=\"management debt - ed catmull always seeks out problems\" width=\"550\" height=\"340\" title=\"\"><\/p>\n<p>Building a great team and having a strong, positive culture requires effort like Catmull brought to Pixar. Embracing you will always have management debt is an important step in creating a great work environment.<\/p>\n<p><strong><em>Do you have the Management Debt mindset? How do you make sure you find and fix problems?<\/em><\/strong><\/p>\n<p>---<\/p>\n<p><strong>Further Reading<\/strong>: Ben Horowitz, investor and former CEO, has a fantastic post on <a href=\"http:\/\/www.bhorowitz.com\/management_debt\" target=\"_blank\" rel=\"noopener\">management debt here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Management debt is building up on your team whether you know it or not. Are you addressing it or is management debt causing issues to blow up?<\/p>\n","protected":false},"author":6,"featured_media":11137,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,7],"tags":[],"class_list":["post-11136","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-tos-for-managers","category-new-managers"],"_links":{"self":[{"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/posts\/11136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/comments?post=11136"}],"version-history":[{"count":2,"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/posts\/11136\/revisions"}],"predecessor-version":[{"id":20194,"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/posts\/11136\/revisions\/20194"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/media\/11137"}],"wp:attachment":[{"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/media?parent=11136"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/categories?post=11136"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/getlighthouse.com\/blog\/wp-json\/wp\/v2\/tags?post=11136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}